Privacy Policy

At Trifecta Advisory Group Limited (“Trifecta”, “we”, “us”, “our”) we are committed to protecting the privacy and security of your Personal Data. This Privacy Notice (the “Notice”) explains the type of Personal Data that we collect about you, and how we process and use that information, in accordance with the Abu Dhabi Global Market (“ADGM”) Data Protection Regulations 2021 (the “Regulations”).

We reserve the right to revise and amend this Notice, or part of it, at any time. If you wish to exercise any of your rights in relation to your Personal Data, please contact us using the contact details below.

Who we are

Trifecta, in the ordinary course of business, collects, uses, and shares personal information pertaining to its employees, clients, partners and other parties. Trifecta is a data controller; we are responsible for determining how we hold and use most of the personal information about you. However, if we are processing your personal information on the instructions of one of our clients, it is likely we are working as a data processor in line with a written contract. In this case, the data controller will be our client, and your Personal Data will be processed as set out in their Privacy Notice.

Our contact details are:

Email: advisory@tagluae.com
Phone Number: +971 2 816 4338
Address: Level 25, Al Sila Tower, Abu Dhabi Global Market Square, Abu Dhabi, Al Maryah Island, United Arab Emirates

Personal Data – What we collect & How we collect it

“Personal Data” is any information relating to an individual which, when used or processed, means the individual can be identified, directly from that Personal Data or can be identified from that information in combination with other information. If you contact us using our website, by email or through social media, we collect the personal information you provide to us.

We collect data when you:

  • Register online or place an enquiry for any of our products or services;
  • Use or view our website via your browser’s cookies;
  • Engage us to provide services, or act as a contact or representative of an organisation that engages us;
  • Interact or communicate with us in a business capacity, for example through the provision of services to you;
  • Apply for a role with us; or
  • Work for us.

During this contact and through our services to you, types of information that is considered Personal Data about you typically includes:

  • Your identity (including, but not limited to, your full name and any previous names, in addition to evidence of name changes, date of birth, gender, marital status, and any relevant travel, residency or visa documents);
  • Your contact details (including, but not limited to, your address, phone number(s), email address(es));
  • Your employment history (including, but not limited to, current and previous employment details, such as job titles, remunerations, and performance records, contact details of current and previous employers and employee references);
  • Your educational history (including, but not limited to, educational certificates, and contact details of educational references);
  • Your technical data (including, but not limited to, your internet protocol (IP) address, login data, browser type and version and relevant plug-in types, time zone setting and location, platform and operating system and any other technology on the device used to access our website, including if you visit other websites employing our cookies);
  • Your feedback and responses to questionnaires and surveys we provide;
  • Your usage data, including information about how you may use our website;
  • Marketing and communications data (including, but not limited to, any preferences you have informed us of relating to receiving marketing from us or third parties appointed by us, where you provide these preferences to us and consent that we may process it); and
  • Where relevant to your employment or application, payroll, bank, benefits, insurance, immigration and recruitment information.

Personal information provided by you in relation to racial or ethnic origin, political opinions or affiliations, criminal record, religious or philosophical beliefs, trade union membership, and health or disability information, sex life or sexual orientation, and genetic or biometric data used for identification, constitutes or may constitute Special Categories of Personal Data. We process such Personal Data only where necessary and permitted by the Regulations, including where an application condition for such processing is satisfied. Where you provide us with such data, and we do not use it, we will delete it.

We generally collect Personal Data from you directly. Where relevant, we may also receive it from our clients, your employer, recruitment agencies, referees, service providers or authorities.

It is important that the Personal Data we hold stays up-to-date, current, and accurate. Please contact us if any Personal Data relating to you changes or is no longer applicable.

We may aggregate data, derived from your Personal Data, in an anonymised way. Such aggregated data does not constitute Personal Data.

How we use your Personal Data

We collect and process your Personal Data only where we have a lawful basis to do so under the Regulations. Depending on the circumstances, this may include where processing is necessary to perform or enter into a contract with you, comply with a legal obligation, pursue our legitimate interests or those of a third party where those interests are not overridden by your rights and freedoms, or where you have provided your consent.

We may process your Personal Data for purposes including:

  • Providing services and performing our contractual obligations;
  • Processing your request or enquiry;
  • To manage recruitment and employment, including payroll, benefits, training and, where applicable, visas and immigration;
  • Marketing our services to you where permitted by applicable law;
  • Complying with legal, regulatory, and compliance obligations; and
  • Where necessary, we (or a third party) have a legitimate interest not overridden by your own interests, fundamental freedoms or rights.

Why do we collect your Personal Data?

We process your Personal Data to meet our legal, statutory, and contractual obligations. We seek to collect only Personal Data that is adequate, relevant, and limited to what is necessary for the applicable purpose, and do not process your information in any way other than as specified in this Notice.

It is important to note that the provision of your personal information to us remains at your sole discretion. However, where you do not wish to provide us with the personal information we have requested, we will advise you of the repercussions of such omission, including any legal effect.

Sharing your data

Trifecta will only share your Personal Data where it is necessary or where it is required by law. We may share your Personal Data with a range of third parties, including, but not limited to:

  • Companies within our corporate group (“Group Companies”), where necessary for client services, business development, management, HR, finance, technology, administration or other purposes described in this Notice;
  • Companies engaged by us to perform services and business functions on our behalf. For example, payroll service providers, legal, accounting, audit, and other professional services, or data storage facilities;
  • Government and law enforcement agencies, regulators, and supervisors;
  • Consultancy services, such as IT consultants; and
  • Third parties to whom we may choose to sell, transfer, merge, or reorganise all or part of our business or assets.

A Group Company may act as a separate Data Controller or as a Data Processor, depending on its role in the relevant activity. Access to Personal Data is limited to what is necessary for that activity.

International Transfers

Your Personal Data may be accessed or processed outside ADGM by group companies or service providers. Access from another jurisdiction may constitute a transfer even where the data remains stored in the same system.

Where an ADGM adequacy decision applies to the destination and recipient, we may rely on it. For transfers that are not covered by an adequacy decision, we will put in place an applicable transfer safeguard or rely on another lawful transfer mechanism or derogation permitted by the Regulations.

How long we keep your data

We retain your personal information for as long as it is reasonably necessary for the purposes for which it was collected, including for the duration of our relationship with you, and as necessary to satisfy applicable legal, regulatory, accounting, tax, and compliance requirements.

In determining the appropriate retention period, we may consider the nature and sensitivity of the Personal Data, the purposes for which it was processed, and applicable legal and regulatory requirements.

Automated decision making

We do not ordinarily make decisions about individuals based solely on automated processing, including profiling, where those decisions produce legal or similarly significant effects. We may use automated decision-making to assist in our decision-making process only where there is a human element to ensure fairness of the outcome.

Minors

Our services are not directed at minors. We do not knowingly collect Personal Data from minors except where necessary for a legitimate business, employment, regulatory or legal purpose.

Personal Data security

In accordance with the Regulations, we have implemented and maintain appropriate organisational and security measures to protect your Personal Data, in order to prevent and protect it against destruction (whether accidental or unlawful) alteration, or unauthorised disclosure or unlawful processing. Your Personal Data is only available to employees and contractors who have a business need to be able to access it.

Where required by the Regulations, we will notify the Commissioner of Data Protection and effected individuals of a Personal Data breach.

Marketing

We may use your information to send you information about our services where permitted by applicable law. You may object to or opt out of receiving direct marketing from us at any time by emailing our data protection email address (dataprotection@tagluae.com) or responding to our marketing communication and selecting the ‘opt-out’.

Your rights

In accordance with the Regulations and, in certain circumstances or subject to relevant and applicable exemptions, you have the following rights in relation to your Personal Data:

  • You may request access to your Personal Data;
  • You may request correction of any Personal Data that is incorrect or out of date;
  • You may request erasure of your Personal Data in certain circumstances;
  • You may object to certain processing carried out on the basis of legitimate interests and may object at any time to processing for direct marketing purposes;
  • You may withdraw your consent where we rely on consent as the lawful basis for processing; and
  • You may request that we transfer your Personal Data to another party under certain circumstances.

Where we rely on consent to process your Personal Data, you may withdraw your consent at any time to prevent further processing. Withdrawal does not affect processing already carried out lawfully.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your Personal Data is protected and kept secure.

If you are not satisfied with the outcome of your request, you have the right to escalate your request to the Commissioner of Data Protection by contacting the Commissioner using the following details:

Phone Number: +971 2 333 8888
Email: Data.Protection@adgm.com
Address: ADGM Building, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirates

If you wish to exercise your rights, please contact us at dataprotection@tagluae.com